Saturday, September 10, 2011

Down the Foxhole - ActiveDen

Down the Foxhole - ActiveDen

Link to Envato Notes

AudioJungle: Soft-Rejections

Posted: 10 Sep 2011 01:13 AM PDT

This post is taken from the Envato Marketplace Wiki.

Each file uploaded to AudioJungle goes through a strict reviewing process. Ideally, all your files will be accepted, though some may be rejected or soft-rejected. When a file is rejected outright, it's completely removed from the reviewing queue. The only way to get it back is to fix the problem(s) and upload it again. Soft-rejections work a little differently than normal rejections.

The soft-rejection system was built to prevent authors from having to reupload all files again and instead, just fix the minor issues reviewers discover during the submission/reviewing process. For example, a submission that has everything present and correct except for a missing AudioJungle watermark on the preview file may be soft-rejected. In cases like this, the author would just need to fix the minor issue rather than re-uploading everything from scratch.

If your item has been soft-rejected, you'll receive an email alerting you of the soft-rejection status. Follow the following steps to fix and resubmit your soft-rejected file:

  1. Follow the link found in the email.
  2. Click the edit button. The edit page is split up into two parts, "Update Description" and "Update Item and Tags."
  3. Make the necessary changes the reviewer outlined in the email.
    1. If you change anything under "Update Description" like the description or audio files included, be sure to click save Changes and return to the edit tab to complete the final steps.
      Note: Just clicking save Changes will not put your item in the soft-rejection queue!
    2. Under "Update Item and Tags," re-upload anything you've changed.
  4. In the notes to the reviewer, it is important that you outline the changes you've made.
  5. Click submit.

Once you've completed these steps, your file will enter the soft-rejection queue, which moves along more quickly than the normal queue.

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