Posted: 23 Sep 2011 11:00 PM PDT
This post is taken from the Envato Marketplace Wiki.
Each file uploaded to VideoHive goes through a strict reviewing process. Ideally, all your files will be accepted, though some may be rejected or soft-rejected. When a file is rejected outright, it's completely removed from the reviewing queue. The only way to get it back is to fix the problem(s) and upload it again. Soft-rejections work a little differently than normal rejections.
The soft-rejection system was built for otherwise great files with minor issues preventing them from being accepted. For example, a file that would normally have been accepted, but the preview video was not properly watermarked may be soft-rejected. In cases like this, the author would just need to fix the minor issue rather than re-uploading everything from scratch.
Once you've completed these steps, your file will enter the soft-rejection queue, which moves along more quickly than the normal queue.
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